Terms of service

TERMS OF SERVICE
OVERVIEW

This website is operated by Skin Studio. Throughout the site, the terms "we," "us," and "our" refer to Skin Studio. By accessing our website or purchasing our skincare products, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and other policies posted on this website.

These Terms apply to all users of the website, including visitors, customers, merchants, and contributors. We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
You agree not to use our website or products for any unlawful or unauthorized purpose or violate any applicable laws. Any breach of these Terms may result in the suspension or termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or cancel orders at our discretion.
You agree not to reproduce, copy, sell, or exploit any part of our website or Services without our written permission.
Payment information is processed securely through authorized payment providers.

SECTION 3 – ACCURACY OF INFORMATION
We strive to ensure that all information on our website is accurate; however, errors, omissions, or outdated information may occasionally occur.
The information provided on this website is for general purposes only and should not be considered medical advice.

SECTION 4 – PRODUCTS, SERVICES & PRICING
Product prices, availability, promotions, and offers may change without prior notice.
We reserve the right to modify or discontinue any product or Service at any time without liability.
All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities.
Skin Studio products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.
Results may vary from person to person. We recommend performing a patch test before using any new skincare product. If irritation occurs, discontinue use and consult a healthcare professional.
We reserve the right to limit product quantities, discontinue products, or refuse orders at our discretion.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud, misuse, or unauthorized resale.
You agree to provide accurate, complete, and up-to-date billing, shipping, and contact information. Skin Studio is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
We accept approved payment methods, including Cash on Delivery (where available), Debit/Credit Cards, Bank Transfer, JazzCash, and Easypaisa.

SECTION 7 – OPTIONAL TOOLS
Our website may provide access to third-party tools or services that we do not own or control.
These tools are provided on an "as is" and "as available" basis. Your use of such tools is entirely at your own risk and subject to the terms of the respective third-party providers.

SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites for your convenience.
Skin Studio is not responsible for the content, privacy practices, products, or services offered by third-party websites. We encourage you to review their terms and policies before using their services.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you submit reviews, comments, suggestions, testimonials, photos, or other content, you grant Skin Studio the right to use, reproduce, publish, and display such content for marketing and promotional purposes without compensation.
You agree that your submissions will not contain unlawful, abusive, misleading, defamatory, or infringing material. We reserve the right to remove any content that violates these Terms.

SECTION 10 – PERSONAL INFORMATION
Your personal information is collected and processed in accordance with our Privacy Policy.
We use your information only to process orders, provide customer support, improve our services, and communicate with you regarding your purchases or promotional offers (where permitted by law).
We are committed to protecting your personal information and maintaining appropriate security measures to safeguard your data.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors, update information, or cancel orders at any time without prior notice.

SECTION 12 – PROHIBITED USES
You agree not to use our website or Services for any unlawful purpose or to:
Violate any applicable laws or regulations.
Infringe upon the intellectual property rights of Skin Studio or others.
Upload viruses, malware, or harmful code.
Submit false or misleading information.
Collect or misuse the personal information of others.
Interfere with the security or proper operation of the website.
Violation of these Terms may result in the suspension or termination of your access to our Services.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and Services provided by Skin Studio are offered on an "as is" and "as available" basis without warranties, except where required by law.
Skin Studio products are intended for cosmetic use only. Individual results may vary depending on skin type and proper product usage.
To the maximum extent permitted by law, Skin Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Skin Studio, its employees, directors, affiliates, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our website or Services.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by applicable law.

SECTION 16 – TERMINATION
These Terms of Service remain effective unless terminated by either you or Skin Studio. We reserve the right to suspend or terminate your access to our website or Services at any time if you violate these Terms or engage in unlawful or fraudulent activities.

SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and Skin Studio regarding your use of our website and Services.

SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace these Terms of Service at any time by posting the revised version on our website. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Skin Studio

Business Address: Lahore, Punjab, Pakistan
Email: skinstudiopk699@gmail.com
Phone: +92 328 4643699
We are committed to providing prompt customer support and will make every effort to respond to your inquiries as quickly as possible.
Effective Date: 15 July 2026